24/7 Emergency Services
Hoarding Cleanup
We work with the person and the family, not around them. Nothing important gets thrown away without a yes.
A person answers 24/7.
What you can expect from us
- A real person answers the phone 24 hours a day, and we can often be on site within a few hours.
- We work with every insurance company and document the damage for your claim.
- Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry's cleaning and restoration standards.
Hoarding cleanup means sorting, removing and cleaning a home that has become unsafe from clutter. We go room by room with the person or family, keep what they want to keep, and remove the rest. Then we clean, disinfect and deal with odor, mold or pests behind the clutter.
What to do right now
- Agree on what must be kept, like papers, photos and medicine.
- Point out any known hazards such as mold or animal waste.
- Decide who will be there to make decisions.
How does Ajaxx work?
- Plan with you. We agree on goals, a schedule and who decides what stays.
- Sort room by room. Items are set aside to keep, donate or throw out. Papers, photos, cash and keepsakes are put aside for you.
- Remove and haul. What you agree to remove is taken away.
- Clean and disinfect. Floors, walls, kitchens and bathrooms.
- Fix what was hidden. Clutter often hides leaks, mold, pests and animal waste. We clean these up or tell you who to call.
Why we take it slowly
Pushing too fast often fails. A clear plan and steady progress work better. We can work in stages if that helps.
For family members and landlords
If you are dealing with a parent's house or a rental, we can work with you directly and keep you updated with photos.
We handle your project from start to finish.
Why do people call Ajaxx?
A real person answers the phone 24 hours a day, and we can often be on site within a few hours. Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry’s cleaning and restoration standards. Our team is licensed and certified, and we work with every insurance company and document the damage for your claim. We handle your project from start to finish.
Frequently Asked Questions
Do you throw everything away?
No. We sort with you, and nothing important goes without your OK.
Can the person stay in the home during cleanup?
Often, yes, depending on the condition of the home. We plan around it.
Do you deal with mold or animal waste?
Yes. We clean and disinfect these areas and remove the odor.
How long does hoarding cleanup take?
It depends on the size of the home and how much there is. We give you a plan and a schedule before we start.
Related Services & Help
What happens when you call?
- Call or text
A person picks up any hour. Tell us what happened and we'll tell you what to do until we arrive. - We look first
We can often be on site within a few hours. We check for hidden water or soot and walk you through the plan. - We stop it from spreading
We pull out water, cover openings or seal off the area on the first visit. - We clean up and keep records
We clean what can be saved. You get photos, notes and moisture readings to send your insurance company.