24/7 Emergency Services
Storm Damage Restoration in Southeast Michigan
Wind, hail or a fallen tree can open up a roof in minutes. We cover it and get the water out.
A person answers 24/7.
What you can expect from us
- A real person answers the phone 24 hours a day, and we can often be on site within a few hours.
- We work with every insurance company and document the damage for your claim.
- Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry's cleaning and restoration standards.
After a storm, get everyone safe and stay away from downed lines. Then the openings need to be covered so no more water gets in. We tarp roofs, board windows, pump out water and dry the house. Take photos before anything is moved. We answer 24/7.
What to do right now
- Stay away from downed power lines.
- Put buckets and towels under leaks.
- Do not climb onto a damaged roof.
- Photograph the damage inside and out.
Is it safe to go back in?
- Gas or fire: if you smell gas or see fire or smoke, get everyone out and call 911.
- Electricity: do not step into standing water that may touch outlets, cords or appliances. Turn power off at the breaker only if you can reach it from a dry spot; otherwise call your utility or an electrician.
- Standing water: floodwater and sewage can carry bacteria. Avoid skin contact and keep children and pets away.
- Sagging ceilings: stay out of any room where the ceiling is bulging or sagging. Wet drywall and plaster can fall without warning.
- Mold: do not scrub or disturb visible mold. Keep anyone with asthma, allergies or a weak immune system away from the area.
What storms do to Michigan homes
In spring, rain lands on frozen or soaked ground and finds the basement. Summer storms bring wind and hail. Fall wind drops limbs on roofs. In winter, ice dams push meltwater under the shingles.
Once water gets in, it keeps spreading until someone pulls it out and dries the framing.
What we handle
- Flooded basements from storm water or a sump pump that lost power
- Roof leaks from missing shingles, hail or fallen limbs
- Broken windows and doors
- Trees on roofs, porches and garages
- Ice dam leaks into ceilings and walls
What do we do after a storm?
- Cover openings. We tarp roofs and board windows to stop more water. See board-up and roof tarping.
- Pump and extract standing water.
- Dry walls, floors and framing. Wet materials that cannot be dried are removed.
- Clean. Floodwater from outside is treated as contaminated.
- Document the damage with photos and readings.
Is it flood or storm damage?
To your insurance company, the words matter. Water that came in through a damaged roof is often handled differently than water that rose from outside. When you call your insurer, describe what happened plainly and ask what your policy covers.
We handle your project from start to finish.
Why do people call Ajaxx?
A real person answers the phone 24 hours a day, and we can often be on site within a few hours. Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry’s cleaning and restoration standards. Our team is licensed and certified, and we work with every insurance company and document the damage for your claim. We handle your project from start to finish.
Frequently Asked Questions
What should I do first after storm damage?
Make sure everyone is safe. Stay away from downed lines. Then cover openings if you can do it safely, and call us for tarping and water removal.
Can you tarp a roof at night?
We will come out when it is safe to work. If it is not safe on the roof, we protect the inside first.
My sump pump failed in a storm. What now?
Keep out if water is near outlets. Once power is safe, we pump out the water and start drying. A battery backup pump helps prevent the next one.
Does insurance cover storm damage?
Many policies cover wind and hail. Flooding from rising water usually needs separate flood insurance. Ask your agent.
Related Services & Help
What happens when you call?
- Call or text
A person picks up any hour. Tell us what happened and we'll tell you what to do until we arrive. - We look first
We can often be on site within a few hours. We check for hidden water or soot and walk you through the plan. - We stop it from spreading
We pull out water, cover openings or seal off the area on the first visit. - We clean up and keep records
We clean what can be saved. You get photos, notes and moisture readings to send your insurance company.