Flooded basement in Southfield?
Water Damage Restoration in Southfield, MI
A real person answers the phone any hour.
A person answers 24/7.
What you can expect from us
- A real person answers the phone 24 hours a day, and we can often be on site within a few hours.
- We work with every insurance company and document the damage for your claim.
- Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry's cleaning and restoration standards.
For water damage in Southfield, the first job is getting the water out and drying the house before mold starts. We cover all of Southfield, including the neighborhoods off Northwestern Highway, and come from Ann Arbor by I-96 to I-696 east. A real person answers the phone 24 hours a day.
What to do right now
- Stop using sinks and toilets if water came up a floor drain.
- Do not step into water near outlets or the furnace.
- Lift boxes and rugs off the floor.
Southfield neighborhoods we work in
We work in the neighborhoods off Northwestern Highway, Evergreen Road and Ten Mile, and the office areas near the Lodge. The drive from Ann Arbor is I-96 to I-696 east. Ajaxx Restoration serves Southfield's residential neighborhoods, Lathrup Village, and the city's large office and commercial areas along Northwestern Highway, Telegraph Road and the Lodge Freeway.
What do we see in Southfield homes?
Typical houses are brick ranches and colonials with basements, plus large office buildings. Water near the Rouge River, wet clay soil and freeze-thaw cycles are the usual causes.
Rouge River city
Floods like that overwhelm storm and sanitary sewers and push water into basements across whole neighborhoods.
Mid-century homes
Many Southfield homes are mid-century brick ranches and colonials. Common issues in that housing include:
- Basement floor drain backups during intense storms
- Cracked clay or cast iron sewer laterals
- Aging water heaters and supply lines
- Foundation cracks that let groundwater in
Office towers and commercial buildings
Southfield has many office towers. In multi-story buildings, a burst pipe, sprinkler discharge or roof leak can travel down several floors. Quick shutoff, extraction and moisture checks on every affected floor help limit damage. See commercial restoration.
If the water came up from a drain
Treat it as contaminated. Avoid contact, do not run fans, and call us. See sewage backup cleanup.
Will you have to tear out drywall?
Only if it cannot be dried. Moisture readings decide, and we tell you before anything is cut.
Is sewage water different?
Yes. Anything soft that sewage touched usually goes, and everything that stays is cleaned and disinfected.
Sewer or crawl space problems?
Frequently Asked Questions
Can you handle water damage across several floors of an office building?
Yes. We check every affected floor for moisture, more than the one where the leak started.
Should I install a backwater valve?
If you have had backups, ask a plumber whether a backwater valve is right for your home.
Will you come to the neighborhoods off Northwestern Highway?
Yes. That is part of our area, along with the rest of Southfield.
How far is Southfield from your office?
We drive out from downtown Ann Arbor, usually by I-96 to I-696 east.