Basement flooded in Dearborn?
Water Damage Restoration in Dearborn, MI
A real person answers the phone any hour.
A person answers 24/7.
What you can expect from us
- A real person answers the phone 24 hours a day, and we can often be on site within a few hours.
- We work with every insurance company and document the damage for your claim.
- Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry's cleaning and restoration standards.
Water in a Dearborn basement or ceiling needs to come out fast. Stop the source if you can and move things off the wet floor. We cover all of Dearborn, including east and west Dearborn. We extract the water, check hidden moisture and dry the house.
What to do right now
- Stop using sinks and toilets if water came up a floor drain.
- Do not step into water near outlets or the furnace.
- Lift boxes and rugs off the floor.
Which parts of Dearborn do we cover?
We cover east and west Dearborn, the neighborhoods near Ford Road and Michigan Avenue and the streets around the University of Michigan-Dearborn. We head out I-94 east to the Southfield Freeway from downtown Ann Arbor. We serve homes and businesses across east and west Dearborn and Dearborn Heights, from older brick bungalows and colonials to commercial properties along Michigan Avenue, Warren Avenue and Ford Road.
Where the Rouge branches meet
The Middle Branch of the Rouge joins the Main Branch near the Dearborn Heights and Dearborn border, and the river then turns southeast through Dearborn. Low areas near the river can flood, but most basement water in Dearborn comes from overwhelmed sewers during intense storms.
Older housing stock
Much of Dearborn's housing is older brick bungalows and colonials. Basements in these homes often have floor drains tied to aging sewer laterals, older foundation walls and finished spaces added later. That combination makes backups costly.
After a sewer backup
- Keep children and pets away and avoid contact.
- Stop running water in the house.
- Photograph everything, including ruined belongings, before they go to the curb.
- Call us at us. Contaminated materials need removal and disinfection. See sewage backup cleanup.
Where does the water come from?
Homes here are mostly brick bungalows and colonials with full basements and floor drains. In a hard rain, the Rouge River runs high and floor drains can back up.
What do we do first?
We make the space safe and measure how far the water spread. Then the water comes out.
What about the paperwork?
We keep photos and a daily moisture log and send them to you and your insurance company.
Sewer or crawl space problems?
Frequently Asked Questions
Should I photograph ruined items before throwing them out?
Yes. Photos of every damaged item help with insurance and assistance claims.
Do you serve Dearborn Heights?
Yes, both Dearborn and Dearborn Heights.
Will you come to east or west Dearborn?
Yes. That is part of our area, along with the rest of Dearborn.
How far is Dearborn from your office?
We drive out from downtown Ann Arbor, usually by I-94 east to the Southfield Freeway.