Flooded basement in Detroit?

Water Damage Restoration & Flooded Basement Cleanup in Detroit

Call or text us, any hour.

A person answers 24/7.

What you can expect from us

A real person answers the phone 24 hours a day, and we can often be on site within a few hours.
We work with every insurance company and document the damage for your claim.
Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry's cleaning and restoration standards.

Water in a Detroit basement or ceiling needs to come out fast. Stop the source if you can and move things off the wet floor. We cover all of Detroit, including neighborhoods such as Rosedale Park. We extract the water, check hidden moisture and dry the house.

What to do right now

Turn off the main water valve if you can reach it safely.
Keep kids and pets out of the wet area.
Photograph everything before it is moved.

Which parts of Detroit do we cover?

We cover neighborhoods such as Rosedale Park, Grandmont, Boston-Edison, Corktown, Bagley and East English Village. We head out I-94 east from downtown Ann Arbor. Ajaxx Restoration serves homes, rental properties and businesses across Detroit, on the east side, west side, southwest Detroit and in neighborhoods throughout the city.

Older homes, older sewers

Those houses often have:

Basement floor drains connected to an older combined sewer system that carries both stormwater and sewage
Clay or cast iron sewer laterals that crack, settle or fill with roots
Older foundations that seep in wet weather
Aging plumbing, especially in homes that sat vacant for a time

Vacant and rental properties

Homes that sit empty in winter are at high risk of frozen and burst pipes. Landlords and owners should winterize vacant properties or keep heat on and check them regularly.

After a basement backup

Avoid contact with the water, stop using plumbing, photograph everything, and call us. Sewage-contaminated materials need to be removed and the area disinfected before drying. See sewage backup cleanup.

What causes most calls here?

With brick two-story homes and bungalows with full basements, plus duplexes and flats, the weak spots are floor drains, old sewer laterals and block walls near the Rouge River on the west side and the Detroit River.

What do we do first?

We make the space safe and measure how far the water spread. Then the water comes out.

What about the paperwork?

We keep photos and a daily moisture log and send them to you and your insurance company.

What else can we help with in Detroit?

We also clean up after fires, mold and sewage backups.

Frequently Asked Questions

Why do Detroit basements flood during big storms?

Much of Detroit is served by combined sewers. When heavy rain exceeds their capacity, water can back up through basement floor drains.

Is a flooded basement dangerous?

Floodwater and sewer water can carry contaminants and may contact electricity. Stay out until it is safe.

Can you help landlords with vacant properties?

Yes, including burst pipes in vacant homes and units.

Will you come to neighborhoods such as Rosedale Park?

Yes. That is part of our area, along with the rest of Detroit.

How far is Detroit from your office?

We drive out from downtown Ann Arbor, usually by I-94 east.