Water damage in Ferndale?
Water Damage Restoration in Ferndale, MI
Call or text us, any hour.
A person answers 24/7.
What you can expect from us
- A real person answers the phone 24 hours a day, and we can often be on site within a few hours.
- We work with every insurance company and document the damage for your claim.
- Ajaxx is an IICRC Certified Firm, which means our technicians are trained to the industry's cleaning and restoration standards.
Water in a Ferndale basement or ceiling needs to come out fast. Stop the source if you can and move things off the wet floor. We cover all of Ferndale, including downtown along Nine Mile and Woodward and the neighborhoods on both sides of Woodward. We extract the water, check hidden moisture and dry the house.
What to do right now
- Stop using sinks and toilets if water came up a floor drain.
- Do not step into water near outlets or the furnace.
- Lift boxes and rugs off the floor.
Ferndale neighborhoods we work in
We work in downtown along Nine Mile and Woodward and the neighborhoods on both sides of Woodward. The drive from Ann Arbor is I-96 to I-696 east.
What do we see in Ferndale homes?
Typical houses are older bungalows with basements and floor drains. Water near the combined sewer area that drains toward the Red Run, wet clay soil and freeze-thaw cycles are the usual causes.
Common in Ferndale homes
- Older homes with original clay sewer laterals
- Basement floor drains as the low point of the house
- Old galvanized water lines
- Finished basements added later, with drywall right down to the slab
Our approach
We cut drywall a set height above the wet line instead of tearing out whole walls, clean and disinfect what stays, and dry it with daily readings.
Where Ferndale’s rain goes
Ferndale is served by combined sewers in the George W. Kuhn Drainage District, which also covers Royal Oak, Berkley, Oak Park and ten other communities. In dry weather everything flows to Detroit for treatment.
What adjusters ask Ferndale homeowners
When the cause is a sewer backup, expect questions about if you have a backup endorsement, when the water appeared, and what was in the basement. Dated photos and our moisture logs answer most of them.
What happens when we get there?
We take photos and moisture readings, pull the water out and set up drying. We handle your project from start to finish.
Will you have to tear out drywall?
Only if it cannot be dried. Moisture readings decide, and we tell you before anything is cut.
Can you help after a fire?
Yes. See fire and smoke cleanup and electronics cleaning.
Frequently Asked Questions
Do you have to remove all the drywall after a basement flood?
No. We usually cut a few inches above the wet line, based on moisture readings.
Will you come to downtown along Nine Mile or Woodward or the neighborhoods on both sides of Woodward?
Yes. That is part of our area, along with the rest of Ferndale.
How far is Ferndale from your office?
We drive out from downtown Ann Arbor, usually by I-96 to I-696 east.